Contact

Contact MonoWood Studio

We are a small Hong Kong design studio selling solid wood homeware made to our specifications by the hardwood workshop we work with in China. A real person answers, usually within one business day.

Get in touch

Email: info@monowoodstudio.com
Phone: +852 6685 1092
Support hours: Monday–Friday, 9:00–18:00 (GMT+8, Hong Kong Time)
Response time: usually within 1 business day

Shipping destinations

Tracked delivery is available to 68 countries and regions. Destination-specific rates, order-value limits, excluded areas, tax treatment, and delivery estimates are listed in our Shipping Policy.

We cannot deliver to P.O. Box addresses through any shipping service. Please use a complete, eligible physical street address. If you used a P.O. Box on an existing order, email us promptly with your order number and an eligible street address before dispatch.

Returns

Our voluntary return window is 30 days from delivery, with no restocking fee. Returns are sent to our New Jersey address after authorization. Mandatory consumer rights in the buyer's country continue to apply. See the Refund & Returns Policy before mailing anything.